We could not resist the price for the weekend. This was the second time we have stayed here. With so many other high quality gaming facilities I recommend you stay away.It was a great weekend getaway.

Morongo has the potential to be a good get-away, but until they figure out general housekeeping and customer service. This request was made after we had already been standing there waiting (over 15 minutes) for our car. Then, upon leaving, the valet asked US to move 5 pieces of luggage 50 feet away (to get out of the way of other guests). We had to ask another guest for the main number to the hotel so that we could use our cell phone to order room service. He didn't even have a number for us to call to order food. Our group was attempting to have drinks at the pool and the bartender treated us as a nuisance. To add insult to injury, we never recieved any form of apology. They insinuated it was our towel and not something they could take responsibility for. Just imagine wiping down with a towel after showering and then finding it was soiled! (This is no joke) The customer service was worse than I could have imagined. But the fact that a towel was decoratively folded in our room and was soiled with human feces was beyond belief. On this trip ,we found the service to be so-so.

The first time we stayed we had a pleasurable experience.

We stayed at Morongo (for the 2nd time) with a group. Would probably go to a hotel in the town of Palm Springs next time just for convenience but all in allwould give Morongo A+ experience. Went to Matchbox but not very impressed with the food there for the prices. We just drove down there for dinner which was a fun time. So check your balance on the Tv before leaving. No biggy-they take it off your bill but kinda funny. Would definately recommend.Don't move items in your refrigerator- as it has sensors & if you move it, it ends up on bill. : ) and just stayed in the Pit Bar & hung out. The Morongo has a bowling alley but its not attached to the casino. Had drinks at the top restaurant which was neat but the drinks are more expensive up there versus in the pit bar for the same. There are many restaurants and the food court for lunch & cafe for morning. We arn't gamblers but the couple we went with are and it worked out fine. The lazy river was heated & the hot tub was nice too. Rooms looked brand new, huge shower & really nice. Very clean, great service & friendly workers.

Morongo casino valet parking